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- How Do You Align Your Mission and Values To Your Visitor Experience?
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Sylvia Matiko, co-founder of A Different View, discusses how commercial and non-profit attractions can align their mission, vision and values with unforgettable visitor experiences on the AttractionPros Podcast's latest episode.
- "Peeling back the onion" to learn more about your visitors/guests
- Learning whether or not your company's values are being "behaviorized" by all members of the organization
- How cultural and commercial attractions can learn from each other,
- Balancing "mission and margin" and aligning it with the visitor experience.