We're thrilled to be appointed by the National Trust to work with their team on Brownsea Island in Dorset. The task is wide and varied. Working with a client project team, we'll be spending nine months developing a plan to develop the visitor experience. There are two distinct areas we'll be working on; an interpretive framework that brings together a thematic approach across Brownsea and an island wide visitor experience master plan that future proofs experiences and facilities. 

A Different View attended the 8th TiLEzone conference at London Transport Museum in March.  With an impressive list of guest speakers the conference focused on lessons learnt from the London Olympics, the importance of personalising visitor experiences and emerging opportunities in the Far East. In a series of blogs we share with you some of our insights from our visit to TiLEzone.

Continuum’s Julian Delaney observed how the visitor experience has evolved from gazing at exhibits in glass cases, to

Arundel Museum is run entirely by volunteers. After many years operating a small museum the society was forced to move out. It created a small exhibition in a container whilst it sought funding from HLF to enable it to build a new museum and tourist information centre on a prime site opposite Arundel Castle, the area’s biggest tourist attraction.

Following a round one pass from the Heritage Lottery Fund, we won three contracts to provide an audience development plan, including