We can sum it up in two words: Visitor Experience.
Whether you're a museum, zoo, aquarium, theme park or visitor attraction, we can help you make strategic choices surrounding planning, delivering and evaluating your visitor experience.
You will see from our services and case studies that our clients come to us for a variety of reasons. But there will be one thing in common: they were searching for a knowledgeable and experienced consulting firm who cares about the long term success of their organisation. Welcome to A Different View.
Experience DNA is our powerful new research service that delves analytically and scientifically into every aspect of your experience.
For the first time get qualified and quantified data that tells you everything from the viability of your pricing policies to which age groups get the most - and the least - out of their experience when they visit you.
Ann Rostron, project team leader, Norfolk and Norwich Heritage Trust, Dragon Hall.
Royal Armouries, UK
Shedd Aquarium, Chicago
Howlett’s and Port Lymne Zoo, UK
RSPB (Royal Society for The Protection of Birds), UK
Ripley’s Entertainment, North America
The National Aquarium in Baltimore, US
Norwich Cathedral
Arkansas Arts Centre
Case Studies
The Lightbox in Woking has won a string of awards in the past weeks, starting with the UK’s biggest cultural award, The Art Fund Prize (formerly The Gulbenkian Prize). The Lightbox beat The British Museum, London Transport Museum and seven others, to win the £100,000 prize. This was followed by an RIBA award for its outstanding architecture. Then this week it reached the semi-finals of the National Lottery Good Causes awards. Public voting will now decide whether it has the chance...
Most Recent: Quantifying Fun, April 2008, American Association of Museums annual conference in Denver, USA
Building on the AAM 2007 session "What Makes Learning Fun," this session presented documentary film and live presentations to explore recent research into visitor perspectives on what makes an experience fun and personally fulfilling at a museum, zoo, or aquarium. Delegates were presented with new research for defining museum experiences and how visitor enjoyment can vary by age, interest, and social context.
To download A Different View's part of the presentation please click here