Grand Village of the Natchez Indians

Visitor Experience Review & Interpretative Plan review

Located in Natchez, Mississippi, The Grand Village of the Natchez Indians is an important historic 128 acre site featuring three prehistoric Native American mounds. “The Natchez Indians inhabited what is now southwest Mississippi ca. AD 700-1730, with the culture at its zenith in the mid-1500s. Between 1682 and 1729 the Grand Village was their main ceremonial centre, according to historical and archaeological evidence.”

A Different View’s initial involvement and Phase 1 of the project was a visitor experience review of the site to inform a new master planning process. This work provided the basis before architects started working. We began by reviewing the mission statement and the brand to ensure both were in alignment with the visitor experience. In addition, we also reviewed marketing material, digital footprint and website presence. Our recommendations were then used to inform the master planning process and the draft interpretive plan.

Phase 2 of the project involved evaluating the draft Grand Village interpretive plan. A Different View provided valuable feedback and recommendations to enhance the existing plan ensuring it resonated with various target visitor groups. Aspects of the interpretation, such as visitor flow, visitor's emotional engagement visitor journey, themes, stories and messages were all reviewed and recommendations made.

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What we did -

Visitor Experience

Sector -

Museums and heritage

Tags -

; consulting; content; interpretation; mississippi; museums; visitor experience;